Course: Office 365 Administration and Troubleshooting
Course Code: M10997
Duration: 3 Days
Course Delivery: Virtual Delivery Only
Date availability: Please contact us on what dates are available for this course at firstname.lastname@example.org
What is Office 365 Administration & Troubleshooting? (M10997)
This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Teams. It also covers security and compliance features of Office 365.
This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging. Delegates wanting a course on general Office 365 Administration in more depth, slower pace and more time to complete labs should consider the MS030 Office 365 Administrator course instead
Before attending this course, students must have:
- A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
- A minimum of one year of experience working with Active Directory Domain Services (AD DS).
- A minimum of one year of experience working with name resolution, including DNS.
- Experience working with certificates, including public key infrastructure (PKI) certificates.
- Experience working with Windows PowerShell.
- Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.
An understanding of the following concepts as they relate to Office 365:
- Understanding of Microsoft cloud services.
- Understanding of the Office 365 platform.
What will I learn?
- Describe Office 365 services.
- Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
- Administer and troubleshoot directory synchronization and directory objects.
- Administer and troubleshoot Microsoft Teams.
- Administer and troubleshoot SharePoint Online.
- Administer and troubleshoot Office 365 ProPlus.
- Administer and troubleshoot compliance and security in Office 365.
When booking this course with us, you will receive
Once attended training please register and book yourself with Pearson Vue here
How to book on this training?
Simply email email@example.com with the full name and the email address of the person wanting to take the training and we will provisionally hold the space for you. As soon as we receive your method of payment, we will fully confirm your space.