Making a Booking & Payments

All we need is your full name and email address to provisionally hold a space on the course you would like to be booked on.

Provisional Bookings

How long can you provisionally hold my space for?

  • Space held 2 months before course start date: 10 working days
  • Space held 1 month before course start date: 5 working days
  • Space held less than a month before course start date:3 working days

If we do not receive a method of payment or any update on your booking your space will be released to other delegates who wish to be booked on that course. 

Please be aware we do have busy periods in the year where courses are in  high demand and may book up fast. This may be difficult to provisionally hold your space if payment is not provided and your space is not confirmed. 

As soon as we have received payment and space is confirmed we will send you your ‘confirmed booking email’

Notice period of cancellation/re-schedule: Please give us 5-6 weeks notice regarding course cancellations and re-scheduling to avoid any additional charges, More information on our Terms and Conditions please view  here.

Payment Methods

If we do not receive payment through ittraining@nottinghamcity.gov.uk your space will not be confirmed.  All payments are full payments. 

Payments are all made in full and methods of payment we accept are below: 

  • Purchase orders
  • NCC Internal Budget Code Journal Transfers (For Nottingham City Council Employees only and  is requested by your manager)  
  • Credit/Debit card- Is either dealt with over teams through Civica Web Pay/or sent via a link to make payment.

 Purchase Orders  

For any organisation that is set up with Nottingham City Council. Please send all purchase orders directly to ittraining@nottinghamcity.gov.uk . We have numerous finance departments within Nottingham City council and purchase orders do not reach us directly. We as a small department raise all purchase orders  independently. 

PLEASE NOTE: If you have numerous delegates for different courses, please provide a purchase order for them separately or create separate lines for as and when we invoice against your purchase order. 

 Please address your purchase orders to: Nottingham City Council IT Training,  IT Department Floor 1,  Loxley House,  Station Street,  Nottingham,  NG2 3NG. 

All purchase orders are invoiced through EMSS.  Invoices are raised on or around the first day of the course.

Internal Budget Code Transfer-Nottingham City Council Employees Only 

If you are a Nottingham City Council employee, you can pay via a budget code. You will need to request this from your manager if they are willing to help fund for your training and email this to ittraining@nottinghamcity.gov.uk 

Credit/Debit Card

We can only accept credit/debit card through Microsoft Teams vie Civica Web Pay or a link. We will share our screen for you to request control and enter your own details in.

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