Terms & Conditions

Nottingham City Council Training Terms & Conditions

Booking Cancellations

Attendees are required to give Nottingham City Council IT Training at least 4 weeks’ notice when transferring to a different course or cancelling a booking.

Failure to do so will result in delegates being charged the full amount and a transferrable/cancellation fee.

Exams, manuals and places are all confirmed.

If you have someone to replace your space on the course, please notify us as soon as possible at ittraining@nottinghamcity.gov.uk

Any cancellation of attendance could affect our ability to run the course.

 Course Cancellations

Please be aware all courses run on demand.

For all courses we need potentially 4-5+ delegates for a course to run.

If the course you are booked on is unlikely to run, we will notify you as soon as we have had full confirmation the course has been cancelled.


If your course is likely to be cancelled due to low demand, you can either:

  1. Attend the next available course held at our centre (if dates are available) (The centre is currently closed due to the COVID response
  2. A virtual classroom
  3. Re-locate to another training centre where the demand is (A few training centres have opened regarding the COVID response)

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